Shipping Information

Western Canada: Shipping times are approximately 2-5 business days (please don't forget to include fulfillment time in your delivery planning). 

Rest of Canada: Shipping times are approximately 2-8+ business days (please don't forget to include delivery time in your delivery planning).

*due to the nature of shipping Gift Smack can never guarantee a specific delivery date* 

We're always looking for great people to join our team!

We are currently hiring a for a warehouse/administrative assistant combined role.

Job Title: Warehouse and Administrative Assistant

Company: Gift Smack

Location: Lacombe, AB

Website: www.giftsmack.ca

Hours: Monday-Friday, 9am-3pm

Job Description:

Gift Smack, a premier gift curation and delivery service, is seeking a dynamic and detail-oriented Warehouse and Administrative Assistant. The ideal candidate will support our operations by receiving and stocking inventory, processing online orders, and maintaining excellent customer relations.

Key Responsibilities:

  • Inventory Management: Receive inventory shipments, verify accuracy, and stock shelves appropriately.
  • Order Processing: Accurately process and fulfill online orders in a timely manner.
  • Customer Correspondence: Handle client and customer inquiries via phone and email, ensuring timely and professional communication.
  • Shopify Management: Enter new products and update existing product information on our Shopify platform.
  • Email Management: Maintain a clean and organized email inbox, ensuring important emails are flagged and responded to promptly.
  • Project Facilitation: Assist with various projects as needed, following established systems and instructions.
  • Curating Gifts: Assist in curating and assembling gift packages, with an eye for detail and current trends.
  • Cleanliness and Organization: Ensure the warehouse and workspace are kept clean and organized.
  • Trend Awareness: Stay informed on industry trends to contribute to product selection and curation.
  • System Adherence: Follow established procedures and protocols to ensure efficient operations.
  • Qualifications:
  • High school diploma or equivalent.
  • Previous experience in a warehouse or administrative role is an asset.
  • Proficiency with Shopify or similar e-commerce platforms is an asset.
  • Excellent organizational and time management skills.
  • Strong attention to detail and accuracy.
  • Good communication skills, both written and verbal.
  • Ability to work independently and as part of a team.
  • Knowledge of current trends in gifts and retail is a plus.
  • Benefits:
  • Competitive hourly wage.
  • Friendly and supportive work environment.
  • Opportunities for growth within the company.

Apply via email to shop@giftsmack.ca with the title Gift Guru in the subject line.